Powerbanks
Ultra-thin premium power banks designed for everyday carry.
Frequently Asked Questions
Can I take the Nova One 5K Ultra Slim Power Bank on a plane?
Yes. The Nova One 5K Ultra Slim Power Bank is fully compliant with airline regulations for portable batteries and is safe to carry in your carry-on luggage. With a 5,000mAh capacity, it is well within the limits permitted by all major airlines.
How much power does the Nova One 5K provide?
The Nova One features a 5,000mAh battery, providing reliable backup power for your smartphone and other devices. Typically, a smart phone will require 3600mAh to fully charge. It supports up to 15W wireless charging and 20W fast wired charging via USB-C.
Do I need a MagSafe case to use magnetic charging?
If you have an iPhone 12 or newer, your device already supports MagSafe, so no special case is required.
If you use an older iPhone or a non-MagSafe device, you can use the included magnetic ring or a MagSafe-compatible case to enable magnetic attachment and wireless charging.
Is the Nova One 5K certified for international use?
Yes. The Nova One 5K Ultra Slim Power Bank has been tested and approved to meet international safety and compliance standards, including CCC (China Compulsory Certification). This means it is certified for safe use and travel worldwide, including within mainland China.
What safety features does the Nova One include?
Nova One includes multiple built-in safety protections, including:
- Overcharge protection
- Overcurrent protection
- Short circuit protection
- Over-discharge protection
- Over-temperature protection
These features help ensure safe and reliable charging for both the power bank and your devices.
What is the warranty/refund policy on the device?
All powerbanks are backed by a 24-month warranty in accordance with Australian Consumer Law. To submit a warranty claim, proof of purchase is required. Please contact our customer support team for assistance at support@novacharge.com.au.